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Susan Cole
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September 19, 2014 at 11:47 am
I switched hosting providers and copied over my wordpress website. I no longer can add create new tickets so I can have multiple tickets for an event or add date times.
System Information:
WordPress Version:
4.0
PHP Version:
5.2.17
MySQL Version:
5.5.37
Event Espresso Version:
4.2.6.p
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Lorenzo Orlando Caum
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September 19, 2014 at 12:05 pm
Hi Susan,
Could you backup your WordPress and update to the current version of Event Espresso?
https://eventespresso.com/wiki/ee4-changelog/
If the issue continues, then please try temporarily deactivating all plugins and reactivating only Event Espresso to rule out a plugin conflict.
Thanks
—
Lorenzo
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Susan Cole
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September 19, 2014 at 1:03 pm
Do I need to deactivate my current version of the plugin or just upload the zipfile of the new version?
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Susan Cole
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September 19, 2014 at 1:17 pm
What happens to the registration and events that already exist with the old version?
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Susan Cole
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September 19, 2014 at 1:19 pm
What happens to the registration and events that already exists with the old version?
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Josh
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September 19, 2014 at 2:26 pm
Hi Susan,
It turns out that your registration and events are not stored within the plugin’s files. They are stored separately on the server’s database. When you update to a newer version of Event Espresso, you’ll want to follow this guide:
https://eventespresso.com/wiki/updating-event-espresso/
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