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Unable to add feature image

Posted: May 8, 2019 at 1:32 pm

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Paint & Brush The Creativity Cafe

May 8, 2019 at 1:32 pm

I am Unable to add feature image when creating new events. I have deactivated the plugin several times and it has not fixed the issue.


Josh

  • Support Staff

May 8, 2019 at 1:46 pm

Hi,
It will help to know why you’re unable to add a feature image. For example, is there a “Featured Image” box on the event editor page? If not, you can click on the “Screen Options” tab (upper right corner of the page) and check the box next to “Featured Image”.

If there is a featured image box, can you explain the error or issue that’s happening when you try to upload an image?


Paint & Brush The Creativity Cafe

May 10, 2019 at 4:37 pm

I can click on add feature image from the event but when it opens and alow me to select the picture it does not add even when i select the feature image


Tony

  • Support Staff

May 13, 2019 at 7:09 am

Ok, so when you get to this point – https://monosnap.com/file/oJu4kdO8HT9HYbfvKjCYC4cgBycoAr

Then you click ‘Set feature image’.

What happens on the page?

Does it show the featured image like this – https://monosnap.com/file/eeh90Zkgz3f4bsuCLf0E4FsMjO5zCS

But then when you save it has been removed?

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