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Two Confirm Registration Boxes appear

Posted: November 12, 2013 at 8:08 am


Louie Hollmeyer

November 12, 2013 at 8:08 am

When someone registers they get two “confirm registration” boxes, which causes much confusion.

How do I eliminate one these?

http://www.4atc.com/volunteer-matthew-23-ministries-atc-registration/

Also, is there anyway to get the names of additional attendees through the registration process?


Tony

  • Support Staff

November 12, 2013 at 8:19 am

Regarding the second ‘Confirm Registration’ button, you can add:

.additional-conf-info .espresso_confirm_registration {
display: none;
}

to either your themes .css file or using a plugin such as My Custom CSS which will hid that second button from view.

Regarding additional info, within your event if you look on the sidebar, you will find ‘Additional Attendee Registration info?’ set that to ‘Personal Information Only’ or ‘Full registration information’ depending on how much info you wish to collect and then update the event.

This will require all information to entered for each individual attendee on that event.


Louie Hollmeyer

November 12, 2013 at 8:49 am

Thank you for your prompt response, Tony.

ugh… I hate messing with themes .css file

My event sidebar only includes event overview, event options, event category, and event questions for primary attendee… no Additional Attendee Registration info


Tony

  • Support Staff

November 12, 2013 at 9:17 am

Ah, apologies.

That feature is only available within the Premium version of Event Espresso.


Louie Hollmeyer

November 13, 2013 at 5:32 pm

I’ve tried both the plugin and adding the code to the theme .css file to no avail. Everything is working great, this is my only hiccup.


Josh

  • Support Staff

November 14, 2013 at 9:01 am

You probably need to clear the W3 Total Cache before you’ll see the change. You can avoid changing theme files by using the my custom CSS plugin.

Another note about caching:

When you use caching plugins and Event Espresso you need to set all EE pages not to cache.
You can do this via W3 Total cache’s Advanced settings. You go into Performance->Page Cache and scroll down to ‘Never cache the following pages’ and add EE’s core pages to that field.
So on a default install it would look something like http://d.pr/i/MxBa


Louie Hollmeyer

November 15, 2013 at 12:46 pm

Okay, I’m getting closer. I don’t have two registration boxes but I still have two boxes:

http://www.4atc.com/volunteer-matthew-23-ministries-atc-registration/

I did get the My Custom CSS to work with:
.additional-conf-info .espresso_confirm_registration {
display: none;
}


Josh

  • Support Staff

November 15, 2013 at 1:50 pm

.additional-conf-info {
     display: none;
}

Will remove the entire second box.


Louie Hollmeyer

November 15, 2013 at 1:54 pm

Perfect. Thank you.

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Status: closed

Updated by  Louie Hollmeyer 7 years, 2 months ago ago

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