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Turn off registration confirmation emails when manually adding attendee?

Posted: June 19, 2014 at 4:31 pm


navycoat

June 19, 2014 at 4:31 pm

I have to manually add several attendees but do NOT want to send them the automated email. They already registered on a previous system and don’t need to know that I’m “converting” to a new system. Can I turn off this automated email to the attendee?

This is what I’ve already tried:

In the event, turning off the “Send custom confirmation emails for this event?” which resulted in the default email getting sent instead.

In the event, turning the “Attendee pre-approval?” to Yes and it still sent the email.

In the General Settings, turned “Send registration confirmation emails before payment is received?” to No and it still sent the emails. I think because when you manually enter an attendee, they are marked as approved and paid.

This is my workaround which is very time consuming considering I have many to enter manually. Using the import option isn’t good for my situation.

Enter the attendee manually and misspell their email address. Then go back and edit the record to the correctly spelled address.

Thank you in advance for your help as always!

Wordpress 3.9.1
Event Espresso 3.1.36.5.P
New installation
Site is online but password protected and in development


Lorenzo Orlando Caum

  • Support Staff

June 19, 2014 at 7:20 pm

Hello,

The email notifications from the Add New Attendee option in the WordPress admin can’t be turned off.

Give this tool a try:

https://eventespresso.com/wiki/attendee-batch-import-tool/

Setup a test event as a draft. Then import a couple contacts to see how it works.

Then you can import the attendees into a real event.

This tool does not send out email notifications and you can download it from your Event Espresso account once you have joined the prerelease channel:

https://eventespresso.com/wiki/pre-release-channel-guide/


Lorenzo


navycoat

July 3, 2014 at 9:25 pm

I downloaded and tried to use the batch upload tool but couldn’t get it to work properly. It was strange because I have several question groups attached to my events. When I used the batch upload tool, it would accept the required personal information but then it wouldn’t accept any other fields. I followed the instructions very carefully about entering custom data with the 1|blah blah|| 2| blah blah

It worked in the sense that it imported all the names, emails, event id, but no extra question groups that were attached to the different events. Then I figured I could go in and manually edit / add those other bits of information but the fields were not even there on the individual attendee page. So I manually entered in an attendee (through WordPress interface) and sure enough, all the fields were there. I uploaded another one through the tool and the fields are gone. I tried several different ways.

In the end, because of a time crunch, I manually entered in all the records – about 40 – so it wasn’t catastrophic – just tedious. I knew that method worked. I also entered in their email addresses like email@example.com1 <– added the 1. Then when I went to edit their payment information (because that came in as 0), I also removed the 1 from the email. This way the automated email went to a dud email but I was still able to correct it later.

I ended up using the workaround but at least I got my initial records transferred over and the site is up and working!

Thanks again!
Caroleen

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