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Turn off debug mode

Posted: October 9, 2013 at 3:16 pm


Tom Semmes

October 9, 2013 at 3:16 pm

I know I turned this on at one point, but how do I turn it off? I am looking under Payment Settings and see nothing that allows me to do this.


Sidney Harrell

October 9, 2013 at 4:37 pm

Usually it is turned on when you are using the sandbox mode, or the gateway’s development server, or have it in test mode. It depends on which gateway you are using. If it is the WP debug mode then it is in the wp-config.php file.


Tom Semmes

October 9, 2013 at 8:17 pm

It’s not something set up in Event Espresso? Okay thanks for letting me know


Tom Semmes

October 9, 2013 at 8:26 pm

It seems like something in Event Espresso though. The debug report I am talking about appears in the page where you choose a payment option. It is on a page generated by Event Espresso. I have the Authorize.net add on installed but I don’t think that is related to this


Seth Shoultes

  • Support Staff

October 9, 2013 at 8:38 pm

Can you please post the error here?


Monica Carvalho

October 9, 2013 at 9:14 pm

the question was asked, but no answer was given.
I have the same problem on the PayPal setup.
Msg:PayPal Debug Mode Is Turned On.
Please, can anyone help?


Dean

October 10, 2013 at 12:48 am

Hi Monica,

As per Sidneys note, the debug messages appear becuase of the Sandbox/Developer mode being turned on – here is a screenshot for both the PayPal and PayPal Pro settings highlighting the sandbox mode setting – http://d.pr/i/EDxn

Please make sure these are unticked.


Tom Semmes

October 10, 2013 at 7:29 am

Seth: There is no error. Just want to turn off debug mode.
Dean: That works fine for PayPal but that is not activated in my account. I just have Authorize.net SIM activated. Nothing about any Sandbox there


Tony

  • Support Staff

October 10, 2013 at 7:37 am

Hi Tom,

Authorize.net SIM has a ‘development server’ option instead http://d.pr/i/azu2

In the example posted it is the only option ticked.


Tom Semmes

October 10, 2013 at 7:41 am

Thanks Tony.
I did try unchecking that to see what happened but then the process didnt work at all using Authorize.net development server. So I guess when I finally launch this with the company account, I uncheck that and no debug mode? Problem is in the meantime my clients keep asking why registration doesn’t work. 🙁


Tony

  • Support Staff

October 10, 2013 at 8:50 am

So I guess when I finally launch this with the company account, I uncheck that and no debug mode?

Yes that’s correct. The development server allows you to submit test payments and follow the outcome. (Payment Successful/Declined) you can leave the development options checked to run test transactions. Then just disable the development options when you launch.

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