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Trying to update from free version to licensed one (2)

Posted: February 11, 2013 at 8:34 pm

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panz

February 11, 2013 at 8:34 pm

I have downloaded the event-espresso.zip file and have tried to install it. I originally tried before I removed event espresso lite. I have since removed it and tried he packages has been unpacking for over 30mins with no progress.

Any ideas?

  • This topic was modified 4 years, 8 months ago by Garth.


Josh

  • Support Staff

February 11, 2013 at 8:57 pm

Hi Adam,

The first thing to do is make sure the lite version has been deactivated, then deleted. If you’ve downloaded a fresh copy of Event Espresso from your account page, there are two installation options you can try. One is manually uploading the plugin files over FTP, or using the built-in WP plugin installer. Step by step instructions can be followed here:

https://eventespresso.com/wiki/installing-event-espresso/

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