Support

Home Forums Event Espresso Premium Trouble with automated event reminders

Trouble with automated event reminders

Posted: September 27, 2021 at 12:49 pm


bhhsflpg

September 27, 2021 at 12:49 pm

Hi,

I used similar formatting on our automated event reminder template as to what was used in the other emails. However, it turns into a hot mess when sent. I must have done something wrong.

Instead of only providing details for the registrant themselves, it provides all possible dates and every single person who has registered.

Can you please let me know how to adjust this?

Screenshots of message sent to registrant
https://www.dropbox.com/s/lrv4eazcj93du3a/Screen%20Shot%202021-09-27%20at%202.40.10%20PM.png?dl=0
https://www.dropbox.com/s/0xqof82xlvithys/Screen%20Shot%202021-09-27%20at%202.40.19%20PM.png?dl=0

Backend view of template setup:
https://www.dropbox.com/s/so8xbil41r2pkju/Screen%20Shot%202021-09-27%20at%202.44.19%20PM.png?dl=0
https://www.dropbox.com/s/9gep9lmo2tiofoi/Screen%20Shot%202021-09-27%20at%202.44.34%20PM.png?dl=0
https://www.dropbox.com/s/d6mhfbtuwfxeybx/Screen%20Shot%202021-09-27%20at%202.44.49%20PM.png?dl=0
https://www.dropbox.com/s/h3i9sn1kcmsmsl0/Screen%20Shot%202021-09-27%20at%202.44.55%20PM.png?dl=0

The support post ‘Trouble with automated event reminders’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso