Home › Forums › Event Espresso Premium › Trashing ticket does not reduce the Sold count
Posted: June 3, 2021 at 5:49 am
EE4 Personal License
June 3, 2021 at 5:49 am
I have someone who can’t come, but when I Trash their registration, the number of tickets sold for the event does not change. It should go down, shouldn’t it since that seat now becomes available?
June 3, 2021 at 6:08 am
Yes, it should and I’ve just tested this on a couple of test sites to confirm.
Can you add some screenshots that show the steps you are taking so I can try and reproduce this?
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Updated by Tony 1 week, 4 days ago ago
Tagged: Trash Registration, Sold Count