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Trashed and Cancelled Attendee still displayed on Front end

Posted: March 19, 2015 at 5:58 pm

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Erica Lange

March 19, 2015 at 5:58 pm

What can be done to remove a cancelled or trashed attendee’s name from the front end list that is displayed with short code?

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Lorenzo Orlando Caum

  • Support Staff

March 19, 2015 at 8:18 pm

Hi, trashed isn’t fully deleted but is a holding area similar to a blog post that may be moved to the trash.

Try permanently deleting the record.


Lorenzo


Erica Lange

March 21, 2015 at 12:25 pm

I do not see an option for deleting the individual transaction. Will you please provide a link with the steps.


Tony

  • Support Staff

March 23, 2015 at 3:22 am

Hi Dana,

Can you provide details of the shortcode you are using to display the attendees please? We could likely alter the code slightly to only show Approved registrations.

Is the registration currently within ‘Trash’ or the main registrations list? – http://take.ms/2KGCC

Have you changed the Registration status to ‘Cancelled’?

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