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Transferring License to Client

Posted: July 13, 2012 at 1:41 pm


Kirk Tirakian

July 13, 2012 at 1:41 pm

I have a personal license, which I will be transferring to my client cause I am working on his website. What do I have to do to get it in his name just change the account settings? URL will change as well.

  • This topic was modified 8 years, 4 months ago by  Josh. Reason: moving to correct forum topic category


Josh

  • Support Staff

July 13, 2012 at 2:46 pm

You could change the info in the account settings. You may need to get a reset to change the license key over to the other URL.


Seth Shoultes

  • Support Staff

July 13, 2012 at 7:35 pm

Hi Kirk,

How are you? Good to see you in the forums 🙂

I have reset the license key assigned to your account. Please let me know if you need anything else.


Kirk Tirakian

July 14, 2012 at 11:35 am

Seth, I’m doing great. I appreciate you asking. I see the license key is the same sequence of alphanumerics. None the less, I re-copy pasted and saved options again and updated. I am getting this message now “An error occurred while updating Event Espresso: Download failed. Service Unavailable.” I Googled for it but couldn’t find a post on it.


Josh

  • Support Staff

July 16, 2012 at 9:14 am

Hi Kirk,

Are there any copies of older versions of Event Espresso in the plugins directory? See this post for more auto-update troubleshooting tips: http://eventespresso.com/topic/plugin-auto-update-tips/


Kirk Tirakian

July 18, 2012 at 12:12 am

Josh,

I’ve checked it again and again.
I have Event Espresso Version 3.1.24.P
Event Espresso – Calendar Version 2.0.2
Event Espresso – MailChimp Integration Version 1.0.3
Event Espresso – Recurring Events Version 1.1.6
Event Espresso – Social Media Version 1.1.3

I even deleted EE ssl/https even though it seems to have not had an update since version 1.0.

Still no luck.


Josh

  • Support Staff

July 18, 2012 at 7:52 am

Please send WordPress admin level log in credentials via the contact form on this page: http://eventespresso.com/contact/

Select the “I am sending login info as requested” department form.


Kirk Tirakian

July 18, 2012 at 11:42 am

Done.

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