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sarahschaef
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March 28, 2017 at 8:58 am
I gave a discount to some people, so they sent me a check for a lower amount for an event. I applied that amount, but because is lower than the ticket price the transaction is shown as incomplete.
Is there a way to overwrite the system and says the Transaction Status: is complete, anyway?
What’s the best method to handle these payments?
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Josh
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March 28, 2017 at 3:00 pm
Hi there,
One way to add a discount to balance those transactions is use the Promotions add-on. You can set up a discount code for the amount of the discount you gave them, then go to the checkout page for that transaction, and apply the discount code there.
You can get the checkout page for transaction by opening up its receipt, or build the URL manually by following this pattern:
http://{yoursite.com}/registration-checkout/?e_reg_url_link={reg_url_value}&step=payment_options&revisit=1
The reg_url_value is the same thing as the token part of the invoice URL for the transaction.
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sarahschaef
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March 29, 2017 at 3:02 pm
Thanks it worked! But, is there any easier way to find the reg_url_value other then looking the token part of invoice url?
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Josh
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March 29, 2017 at 3:31 pm
Yes you open the receipt and click the Make a payment link that’s on the receipt. Or you add that same link to the invoice template so you’ll have a quick way to get to that URL.
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sarahschaef
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April 11, 2017 at 9:20 am
Last question… Is it possible to add the link with the token-id in the email receipt?
Is there a shortcode to get the {reg_url_value} for the email templates?
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Josh
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April 11, 2017 at 10:02 am
You can use either of the following:
1) the [PAYMENT_URL] shortcode wrapped in an a tag like so:
<a href="[PAYMENT_URL]">Click here to go to payment URL</a>
or
2) the [PAYMENT_LINK_IF_NEEDED_*] shortcode, which will display a link if no payments have been made.
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