Support

Home Forums Event Espresso Premium TLS 1.0 and 1.1 disablement issue

TLS 1.0 and 1.1 disablement issue

Posted: December 15, 2017 at 2:05 pm


Theodore Salamone

December 15, 2017 at 2:05 pm

Hi,

I received this notice again. Does EE3 support TLS 1.2?

TLS Disablement Reminder
Your Payment Gateway ID:
Dear Authorize.Net Merchant:
As you may be aware, new PCI DSS requirements state that all payment systems must disable early TLS by June 30, 2018.
TLS FAQs
Merchant Interface
Transport Layer Security (TLS), is a technology used to encrypt sensitive information sent via the Internet. TLS is the replacement for Secure Sockets Layer (SSL).
In preparation for this requirement, Authorize.Net plans to disable TLS 1.0 and TLS 1.1 on the following dates:

Sandbox: COMPLETE
Production: February 28, 2018

We have disabled the sandbox in advance of production to allow you and your developer time to test your website or payment solution and ensure you are no longer using TLS 1.0 or 1.1 prior to February 28th.

Please contact your web developer or payment solution provider, as well as your web hosting company, to confirm that they can support TLS 1.2 for your API connections.
Note: If you are not using the current version of your web browser, please take a few moments to upgrade it now. Browsers released prior to 2014 may not support TLS 1.2. You can check your browser’s TLS support by visiting https://www.howsmyssl.com/.

If you have any questions about this email or the upcoming TLS disablement, please refer to our TLS FAQs. Thank you for your attention to this matter and for being an Authorize.Net merchant.

Sincerely,
Authorize.Net


Josh

  • Support Staff

December 15, 2017 at 2:27 pm

Hi Theodore,

You’ll actually need to find whether your server supports TLS 1.2. You can find that out from your web host, or install this plugin:

https://wordpress.org/plugins/tls-1-2-compatibility-test/

We also recommend updating to EE4 if at all possible.

The support post ‘TLS 1.0 and 1.1 disablement issue’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso