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Timing out issues

Posted: August 29, 2017 at 2:30 pm

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Joe Mangrum

August 29, 2017 at 2:30 pm

Registrants are having a very hard time with the event timing out before they finish? Claires

What can I do to make the site perform better?


Josh

  • Support Staff

August 29, 2017 at 2:33 pm

Hi Joe,

I checked your site and I don’t see any events timing out there. Can you send a more specific example of something that’s timing out there?

Here’s a link to some general information about how to make a WordPress site more performant:

http://daverupert.com/2010/06/web-performant-wordpress/


Joe Mangrum

August 29, 2017 at 2:35 pm

event time out

Thanks Josh this sone that a client complained about


Josh

  • Support Staff

August 29, 2017 at 2:35 pm

One other suggestion: If the registrants are running out of time because there are so many fields on the registration form, you can consider removing some of the fields. This will help reduce the amount of time required to fill out the registration form.

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