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Time Zones for online events

Posted: July 21, 2020 at 7:09 pm


July 21, 2020 at 7:09 pm

I currently run some online events and people who register can be from a number of different time zones in Australia. When i create the event i select the time based on the timezone I am in, but when people from different time zones view it, they arent aware that the time isnt in their tie zone.
Is there a function that can show the time in their time zone? Even when they add it the calendar its not in their correct time zone.


  • Support Staff

July 23, 2020 at 3:56 am

Hi there,

Is there a function that can show the time in their time zone?

Not currently no, there’s no way to know a users timezone without trying to pull it client-side and even then it’s not reliable enough for us to include within EE itself.

Even when they add it the calendar its not in their correct time zone.

With the iCals we have to set the datetime using UTC format, the DTSTAMP field simply does not accept any other format which means it is up to the calendar app itself to display the date/time using the timezone set within the app.

There are a couple of ways to work around this, one option is to add your sites timezone to your time format in Dashboard -> Settings -> General. First, make sure the Timezone option is set to a city in the same timezone as you (not set to a UTC time offset).

Then, under Time Format, select Custom and add a capital T after the preferred time format strings. For example, your Time Format might look like this after adding the T:

g:i a T

Then you’ll click “Save Changes”.

Or, another option is to use a snippet to add some text with the timeone to the list of data displayed by Event Espresso, for example:

September 23, 2020 at 11:43 am

I used your other option on this page –

Similar question I have as this worked for the event page. How do you add it to the “Your Event Registration Details” email confirmation?


  • Support Staff

September 23, 2020 at 11:57 am

It dpenes on the specifics of where you want to add it in the email, but you’ll need to edit the message template and include it there.

Event Espresso -> Messages -> Defautl Message Templates -> Registration Approved -> Edit Registrant.

In the DATETIME_LIST section you can hardcode the Timeone.

September 23, 2020 at 12:39 pm

Thank you.

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