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Tickets not paid

Posted: May 31, 2014 at 7:45 am

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Shashnk Mehta

May 31, 2014 at 7:45 am

How can I make the system do that until the customers pays nothing happens?, no reservation, no appear on my tickets in any way.

Thanks.


Dean

June 2, 2014 at 12:30 am

Hi,

I assume this is for EE3? If so then you can disable the registration emails before payment has been made. You cannot stop the attendees being added to the list though, as this is intended behaviour. However, unpaid attendees will be marked as incomplete.


Shashnk Mehta

June 4, 2014 at 1:52 am

This users who did not make the payment, are getting counted as attenders on the event attenders limit?

Thanks


Dean

June 4, 2014 at 2:33 am

Hi,

If the user is marked as Incomplete, then no they do not count towards the event capacity.

Only users marked as Pending or Complete are counted towards the capacity.
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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by Dean 10 years, 6 months ago ago

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