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Ticketing Version 2

Posted: June 26, 2012 at 6:44 am


June 26, 2012 at 6:44 am

I see that Version 2 is now the current version, which looks to be a major upgrade based on the change in version number but there is no information available on what has changed and which version of EE it is compatible with on the forum. I am running version 1.1 with logo on 3.1.23P at the moment

I have made significant changes to the ticket template and wonder if I will need to redo my template after installation?


  • Support Staff

June 26, 2012 at 8:15 am

I would recommend staying on the version you are on for now. It’s not compatible with .23P or the old ticket templates. We’re rolling out the new ticketing add-on a little early so people can get their feet wet and start to use the new customization features. These make it possible to create more than one ticket template, and makes it easier to customize the ticket templates.

I’d recommend installing it on a test server and check out some of the new features. Here’s a link to the new version’s documentation:


June 26, 2012 at 12:09 pm

Has the the new version (3.1.24) corrected the problems with the iPhone ticketing application? If I do upgrade to .24 will the old ticketing version work with it?


  • Support Staff

June 26, 2012 at 2:00 pm

The new iPhone ticketing application (version 2.0) should correct the problems that were in the older version.

It has been submitted to the App Store and is waiting for review. The android version is already available, because there isn’t a review process for android like there is for Apple.


June 26, 2012 at 2:55 pm


Since the new ticketing add-on is not compatible with 3.1.23P is the new iPhone application compatible with 3.1.23P?


  • Support Staff

June 26, 2012 at 3:50 pm

The new iPhone app is compatible with the new mobile app api. These should be compatible with .23P.

Robert Gambino

June 28, 2012 at 1:23 pm

where can I find the new app? I need it.. I have the newest Version of ticketing and the app I downloaded, does not show any events, and I made a test even No luck, is this because this is the older version app?


  • Support Staff

June 28, 2012 at 1:57 pm

We’ve submitted the IOS version of the new app to Apple and hope to have it approved soon. The android version of the app can be downloaded here:

Seth Shoultes

  • Support Staff

July 12, 2012 at 12:54 am

The latest version of the app is on the iTunes App store.

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Support forum for the Ticketing add-on.
Documentation for Ticketing Add-on

Status: closed

Updated by  Seth Shoultes 8 years, 8 months ago ago

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