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Francis Porter
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March 20, 2013 at 3:03 am
Hi When I try and ‘upload logo’ to a Ticket Template, the logo does not show up. It uploads to the Media Library fine but will not show within the Ticketing system and just lease a ‘blue ? box’. Is there a a way around this so that I can simply add the image code into the base Ticket Template?
3.1.30.7P (Business Licence Add-Ons)
WP – 3.5.1
http://www.fpdesigntest.co.uk/quest
Thanks, Francis
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Francis Porter
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March 20, 2013 at 4:19 am
Hi I have followed this Post to customise the template but the new template does not show up in the ‘Select a Template’ drop-down menu, just the standard index.php. I created one called ‘custom.php’
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Dean
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March 20, 2013 at 5:18 am
Hi Francis,
Take a look at this documentation https://eventespresso.com/wiki/how-to-create-a-custom-ticket/
When I try and ‘upload logo’ to a Ticket Template, the logo does not show up.
Have you made sure to click the Insert into post link in the uploads box that appears?
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Francis Porter
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March 20, 2013 at 5:31 am
Hi Yes I clicked ‘Insert Into Post’ but the issue was the same.
I have looked at your link which is what I followed previously and my new template is at: wp-content/uploads/espresso/tickets/templates/custom.php; but in the Ticket Templates when I click ‘Add New’ there is only the single template option for the default ‘index.php’. I logged off and then on again incase the change was not being registered but still nothing.
Any ideas please?!
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Dean
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March 20, 2013 at 5:52 am
Does wp-content/uploads/espresso/tickets/templates/ contain a blank index.php file as well as your modified template?
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Francis Porter
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March 20, 2013 at 5:57 am
no just the ‘custom.php’ file
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Dean
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March 20, 2013 at 6:01 am
You need to add a blank index.php file there or it wont recognise the folder as valid.
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