Sounds like you have the Roles and Permissions addon installed. You will need to set up the R&P addon to show the ticketing addon menu or deactivate the R&P addon if you are not really using it or know how it functions.
This reply was modified 11 years, 6 months ago by Seth Shoultes. Reason: text edit
Seth,
I’m having the same issue with Tickets not display in the menu bar. I’ve check the R&P settings and the tickets are set to administrator which should work but I still don’t see the Tickets menu. I need to use both the R&P add-on and the Tickets add-on so turning the R&P off isn’t really an option. Any suggestions?
Here’s what I did: The permissions for ticket templates where set to Administrator. I changed them to Event Admin and then back to Administrator. Now the menu option for tickets shows up.
The support post ‘Ticketing settings tab does not apears in the admin menu’ is closed to new replies.
Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.