Sounds like you have the Roles and Permissions addon installed. You will need to set up the R&P addon to show the ticketing addon menu or deactivate the R&P addon if you are not really using it or know how it functions.
This reply was modified 12 years, 2 months ago by Seth Shoultes. Reason: text edit
Seth,
I’m having the same issue with Tickets not display in the menu bar. I’ve check the R&P settings and the tickets are set to administrator which should work but I still don’t see the Tickets menu. I need to use both the R&P add-on and the Tickets add-on so turning the R&P off isn’t really an option. Any suggestions?
Here’s what I did: The permissions for ticket templates where set to Administrator. I changed them to Event Admin and then back to Administrator. Now the menu option for tickets shows up.
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