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Ticketing settings tab does not apears in the admin menu

Posted: September 10, 2012 at 1:35 pm

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oxtal

September 10, 2012 at 1:35 pm

Hi guys,

I’m currently working on my event espresso setup, for some reason the ticketing tab does not show in the admin menu.

The plugin (Version 2.0.6-beta) as been successfully installed and the “ticket” box appears in my Add event page.

Current event espresso version :3.1.26.P

Thanks !


Seth Shoultes

  • Support Staff

    •

September 10, 2012 at 1:52 pm

Sounds like you have the Roles and Permissions addon installed. You will need to set up the R&P addon to show the ticketing addon menu or deactivate the R&P addon if you are not really using it or know how it functions.

  • This reply was modified 12 years, 3 months ago by Seth Shoultes. Reason: text edit


oxtal

September 10, 2012 at 2:24 pm

Hi Selth,

I deactivated the R&P plugin and it work.
It’s good for now, I’ll go trough the R&P docs later.

Thanks a million 😉

Math


Carina Hume

October 5, 2012 at 11:27 am

Seth,
I’m having the same issue with Tickets not display in the menu bar. I’ve check the R&P settings and the tickets are set to administrator which should work but I still don’t see the Tickets menu. I need to use both the R&P add-on and the Tickets add-on so turning the R&P off isn’t really an option. Any suggestions?


Seth Shoultes

  • Support Staff

    •

October 5, 2012 at 12:04 pm

I think this was fixed in the latest version of the plugin. What version are you running?


Carina Hume

October 5, 2012 at 12:14 pm

Event Espresso – Permissions Version 1.5.2


Seth Shoultes

  • Support Staff

    •

October 5, 2012 at 12:17 pm

Sorry. I meant what version of Event Espresso.


Carina Hume

October 5, 2012 at 12:21 pm

Version 3.1.27.1.P


Carina Hume

October 5, 2012 at 12:59 pm

I fixed it.

Here’s what I did: The permissions for ticket templates where set to Administrator. I changed them to Event Admin and then back to Administrator. Now the menu option for tickets shows up.
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Support forum for the Ticketing add-on.
Documentation for Ticketing Add-on https://eventespresso.com/wiki/ticketing-add-on/

Status: closed

Updated by Carina Hume 12 years, 2 months ago ago

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