We’re working on an update to the Roles and Permissions add-on that will address this specific issue. If you do not need the functionality of R & P at all, then I’d recommend leaving it deactivated. If you need it, you can set the ticket templates as shown and it will appear in the menu while R & P is active:
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The support post ‘Ticketing plug in not showing in settings’ is closed to new replies.
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