Support

May 30, 2013 at 4:27 am

My support key has been updated so that is sorted, but has not helped with the ticketing issues :o(

Here is what my ticket looks like: Pink Polo Ticket

June 4, 2013 at 1:14 am

This is what  espresso-ticketing/manager/add_to_db.php  has in it:

<?php

function add_ticket_to_db(){

global $wpdb, $current_user, $notices;

if ( $_REQUEST[‘action’] == ‘add’ && check_admin_referer(‘espresso_form_check’, ‘add_new_ticket’)){

$ticket_name= $_REQUEST[‘ticket_name’];

$css_file= $_REQUEST[‘css_file’];

$template_file= $_REQUEST[‘template_file’];

$ticket_logo_url= $_REQUEST[‘upload_image’];

$ticket_content= $_REQUEST[‘ticket_content’];

$sql=array(

‘ticket_name’=>$ticket_name,

‘ticket_content’=>$ticket_content,

‘css_file’=>$css_file,

‘template_file’=>$template_file,

‘ticket_logo_url’=>$ticket_logo_url,

‘wp_user’=>$current_user->ID

);

$sql_data = array(‘%s’,’%s’,’%s’,’%s’,’%s’,’%d’);

if ($wpdb->insert( EVENTS_TICKET_TEMPLATES, $sql, $sql_data )){

$notices[‘updates’][] = __(‘The ticket has been added’, ‘event_espresso’);

}else {

$notices[‘errors’][] = __(‘The ticket was not saved!’, ‘event_espresso’);

}

}

}

June 4, 2013 at 10:42 am

Hi Jonathan & Sidney,

Thanks for the video, I have checked and yes I have uploaded the logo correctly, see the screenshot here:

http://edithunlimited.co.za/wp-content/uploads/2013/06/EU-Ticketing.png

Please note that the logo, venue address and description are not showing on the ticket…..

June 5, 2013 at 2:09 am

Hi Jonathan,

I have filled in the form requesting the login details. Hopefully you can find out what the issue is 🙂

Thanks,
Cindy

June 5, 2013 at 2:58 am

Hi Dean,

Spectacular, sorry I missed that it needed to be chosen on the event screen…. (looking sheepish :)) thanks very much, how big can I go on the logo? it is a little small right now or will it resize to fit?

Thanks again!

Cindy

June 5, 2013 at 5:02 am

Thanks for all the assistance guys, much appreciated!