Support

Home Forums Ticketing Add-on Ticketing app doesn't show the right attendee list

Ticketing app doesn't show the right attendee list

Posted: June 14, 2013 at 8:55 am

Viewing 3 reply threads


Kevin Bourne

June 14, 2013 at 8:55 am

Hi

This is our first time using event expresso. Our first event has over 250 people booked in, but the ticketing app is only picking up 83…why, and how can we fix this?

Thanks

KTB

On WordPress 3.5.1

I’ve just updated all the Event expresso plugins to their latest versions.

Have downloaded the ticketing app today, so that will be up to date.


Josh

  • Support Staff

June 14, 2013 at 10:20 am

Hi Kevin,

Is this the HD app? If so, you can go into the iOS Device settings and scroll down to where you see individual (you’l scroll past the Apple developed apps) app settings. There you can tap Event Espresso and tap Attendees. Under Attendees you can set it to 500 or more if you’d prefer.


Kevin Bourne

June 14, 2013 at 10:40 am

thanks Josh – that’s worked. Don’t know if that’s in the documentation anywhere, but if it is I couldn’t see it.

Appreciate the help.

KTB


Josh

  • Support Staff

June 14, 2013 at 10:53 am

You’re welcome.

It wasn’t in the documentation, but I added a note about the settings since it really should be mentioned there.

https://eventespresso.com/wiki/mobile-apps/#settings

Viewing 3 reply threads

The support post ‘Ticketing app doesn't show the right attendee list’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso