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Ticketing App

Posted: August 10, 2013 at 5:33 pm


August 10, 2013 at 5:33 pm

I can’t get this to work on my ipad or my iphone. It connects but won’t fetch events. The iphone just keeps trying to load and the ipad says…
No Events
Param event_end with value 17:30:00 is not of allowed type datetime


August 12, 2013 at 2:41 am


First things, are you using the HD version of the iOS app? If not please download it, it is free.

Also do you have the JSON API addon installed and active?

Are you using WordPress in another language than English, if so which one please?

What are the date and time formats set to in the Settings > General page?

crystal fieldhouse

August 26, 2013 at 4:51 am


I am having this issue also.
I have downloaded the app, have got the JSON API addon installed and active.
Using it in English and dat and time formats are set to Australian eastern standard time.

Can you please help?


  • Support Staff

August 27, 2013 at 10:40 am

Hi Crystal,

Can you check the events’ start and end times and make sure that they are formatted like these:

8:00 am

5:00 pm

crystal fieldhouse

August 28, 2013 at 2:53 am

Done, thank you Josh 🙂


  • Support Staff

August 28, 2013 at 9:13 am

Did checking the times help?

crystal fieldhouse

August 29, 2013 at 3:18 pm

Yes, thanks Josh 🙂

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