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Ticketing addon wont start – fatal error

Posted: January 13, 2015 at 7:05 am


British Magic Museum

January 13, 2015 at 7:05 am

When installing the ticketing addon it fails with this mesage

Fatal error: Cannot redeclare espresso_ticketing_version() (previously declared in /home/rnramcmd/public_html/wp-content/plugins/eventespresso.tmp/espresso-ticketing.php:31) in /home/rnramcmd/public_html/wp-content/plugins/espresso-ticketing1/espresso-ticketing.php on line 32

I had it working (EE3) and was prompted to update to version 2.2.0 and this fell over so I reverted back and now that wont work! Any help appreciated.

Oliver
DMK


British Magic Museum

January 13, 2015 at 7:16 am

Finally reinstalled the older version. Still can’t get the update to work and cant remember how I customised the old version!


Josh

  • Support Staff

January 13, 2015 at 7:23 am

Hi there,

The error means you had two copies of the ticketing plugin active at the same time. You can prevent the error by deactivating the old version and install the new one. If you did customize the old version, you’ll lose your customizations if you update to the new version.


British Magic Museum

January 13, 2015 at 9:11 am

Cheers, most appreciated. All good now.

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Support forum for the Ticketing add-on.
Documentation for Ticketing Add-on
http://eventespresso.com/wiki/ticketing-add-on/

Status: closed

Updated by  British Magic Museum 4 years, 10 months ago ago

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