Support

Home Forums Ticketing Add-on Ticketing addon wont start – fatal error

Ticketing addon wont start – fatal error

Posted: January 13, 2015 at 7:05 am

Viewing 3 reply threads


British Magic Museum

January 13, 2015 at 7:05 am

When installing the ticketing addon it fails with this mesage

Fatal error: Cannot redeclare espresso_ticketing_version() (previously declared in /home/rnramcmd/public_html/wp-content/plugins/eventespresso.tmp/espresso-ticketing.php:31) in /home/rnramcmd/public_html/wp-content/plugins/espresso-ticketing1/espresso-ticketing.php on line 32

I had it working (EE3) and was prompted to update to version 2.2.0 and this fell over so I reverted back and now that wont work! Any help appreciated.

Oliver
DMK


British Magic Museum

January 13, 2015 at 7:16 am

Finally reinstalled the older version. Still can’t get the update to work and cant remember how I customised the old version!


Josh

  • Support Staff

January 13, 2015 at 7:23 am

Hi there,

The error means you had two copies of the ticketing plugin active at the same time. You can prevent the error by deactivating the old version and install the new one. If you did customize the old version, you’ll lose your customizations if you update to the new version.


British Magic Museum

January 13, 2015 at 9:11 am

Cheers, most appreciated. All good now.

Viewing 3 reply threads

The support post ‘Ticketing addon wont start – fatal error’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso