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Ticket Switch Add-on No Longer Showing other date event

Posted: January 19, 2018 at 9:51 am

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chocolate

January 19, 2018 at 9:51 am

Hi Event Espresso. The add-on to switch tickets from one date to the other was working great up until today. As of today, for some reason that I cannot figure out, the other date for my event will not show up to switch the tickets to. So, for my two day event, before, if I wanted to switch a Saturday Ticket to a Sunday, a drop-down menu would show the Sunday event. Now, it only shows the Sunday event. Tickets are assigned to both events–checked that. So I’m not sure what has changed.

Thank you,

Deborah


Josh

  • Support Staff

January 19, 2018 at 12:17 pm

Hi Deborah,

Can you post some screenshots of the issue? The reason I ask is because I’m having some trouble understanding what you mean by “a drop-down menu would show the Sunday event. Now, it only shows the Sunday event.”

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