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Ticket selector shortcode showing wrong form

Posted: April 3, 2024 at 3:51 am


PropertyNL PropertyNL

April 3, 2024 at 3:51 am

Hi since the 5.0.19 update, the [ESPRESSO_TICKET_SELECTOR event_id=”‘] is showing the wrong tickets. They are just from an completely different event. The event id is 100% correct. How to fix?


Sam

  • Support Staff

April 3, 2024 at 5:53 am

This reply has been marked as private.


Rio

  • Support Staff

April 3, 2024 at 8:00 am

I did try it on my local machine and was able to see the correct ticket.

Did you get the correct event ID?
https://monosnap.com/file/nXqoJOPt5r5RPTLEcYo0snPV0VJbiR

May we look more into this issue of yours? Can you shoot us a video showing the problem? Then send us also your log-in so we can test it.
https://eventespresso.com/send-login-details/

thanks

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