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ticket selector not visible

Posted: March 30, 2020 at 7:23 am


joost backaert

March 30, 2020 at 7:23 am

al of a sudden my ticket selector is not visible, tested it with other theme (20 20) and there it works. My theme is BeTheme with a child theme, any idea where to look?


Tony

  • Support Staff

March 30, 2020 at 8:55 am

Hi there,

Can you send me a copy of BeTheme so I can install it on a test site and see if I get the same?


joost backaert

March 30, 2020 at 9:08 am

This reply has been marked as private.


Tony

  • Support Staff

March 30, 2020 at 9:13 am

Ok, then yes, the problem is likely the child theme.

Is the child theme in the version you linked to the same? I’m guessing not and if so can you send me your child theme, please?


joost backaert

March 30, 2020 at 9:24 am

I adjusted the child theme back to original and added some extra code (Ulimate member with whitelisting domain) for the moment it looks OK again! I have to run some checks

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