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Ticket Selector Not Showing (3)

Posted: November 14, 2018 at 2:54 pm

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consumerfocus

November 14, 2018 at 2:54 pm

I am not sure if it has to do with this being on a new domain that the ticket selector does not work.

Currently we are just developing a new version of the Papetroleum.org website and will purchase a new license for each domain, but are just testing currently.

The ticket selector is not showing on the test event. I have double checked the ticket availability, the purchase dates, and the option for the ticket selector to show. Is there somewhere else/something else i am missing?

https://ppatec.com/events/three-day-basic-oil-heat-class/


Tony

  • Support Staff

November 14, 2018 at 2:56 pm

Hi there,

If you temporarily switch to a default theme such as twentyseventeen, does the ticket selector show?


consumerfocus

November 15, 2018 at 8:38 am

grr, yes it does


Tony

  • Support Staff

November 15, 2018 at 8:52 am

Generally, that means the theme is running the_content filters more than once.

If you’d like to send a copy of the theme over I’ll take a look and see if anything stands out, you can send a copy to support[at]eventespresso.com

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