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Ticket selector not always showing

Posted: April 29, 2016 at 6:23 am


Biebob

April 29, 2016 at 6:23 am

Hi,

We get a lot of complaints there is no ticket selector. Sometimes there is, after refreshing, sometimes not. Latest WordPress and EE4 plugin.

http://www.biebob.be/events/pierce-the-veil/

What van be the problem?


Lorenzo Orlando Caum

  • Support Staff

April 29, 2016 at 8:53 am

Hello,

Your site may be running out of memory. Try raising the memory that is available to PHP:

https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP


Lorenzo


Biebob

April 29, 2016 at 11:45 am

It’s now 128M, before 64M. I wonder if this is a cause.


Lorenzo Orlando Caum

  • Support Staff

April 29, 2016 at 11:49 am

Hello, please let us know if the issue continues.


Lorenzo


Biebob

April 29, 2016 at 12:25 pm

The issue continues.

When I deactivate W3T pagecache, it does not disappear. When I activate it, it does. How can I fix this? I want a fast website.


Josh

  • Support Staff

April 29, 2016 at 12:47 pm

There are other ways to make your website faster besides using the W3 total cache plugin. Here’s a list of 5:

http://daverupert.com/2010/06/web-performant-wordpress/

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