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ComedieTriomphe
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June 7, 2021 at 2:20 am
Hey there,
I’ve had an issue for a while I can’t seem to fix: I’ve previously successfully configured the ticket selector so that it doesn’t display any tickets until the user physically pick a date from the selector, which works great on desktop.
Sadly, on mobile phones and regardless of the browser, the first date is always picked by default.
How can I fix it?
Here is a link to an event:
https://www.comedietriomphe.fr/events/gaga-de-saint-etienne-2/
Thanks
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Tony
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June 7, 2021 at 3:50 am
Hi there,
Just to confirm understand this correctly, on desktop I shouldn’t see any tickets at all to begin with?
I’m asking because when I view the link you gave using desktop, I do see tickets, for the first datetime:
https://monosnap.com/file/Dgz2MaE0yZMo4KEtwQ951IXlgPn3Jk
I hadn’t clicking anything there and those tickets loaded, I then opened up the datetime selector before taking the screenshot.
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ComedieTriomphe
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June 7, 2021 at 5:50 am
Hi Tony,
That’s strange. Look at how it looks when I click on that same link:
https://ibb.co/wWgHPDp
I believe I had used a trick found on this forum to achieve this, but can’t remember now… Do you?
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ComedieTriomphe
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June 7, 2021 at 5:58 am
I’ve tested it on chrome and it shows the same as you (working on firefox though).
I guess my next question is… How to appropriately get to the result expected?
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Tony
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June 8, 2021 at 4:19 am
I’ve tested it on chrome and it shows the same as you (working on firefox though).
Not for me, I get the same on both.
It looks like you are using the code from this thread:
https://eventespresso.com/topic/ee4-event-tickets-datetimes-confusion/#post-251205
That code works for me, this is what I see on page load: https://monosnap.com/file/4STaiMPH8iUsLAW4u7vNwQtTuiqNF7
Where are you adding that code to the site?
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ComedieTriomphe
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June 8, 2021 at 5:05 am
Hi Tony,
I added the code in a custom plugin, and repasted the code from your link just in case… Works on firefox, not on Chrome.
Can you think of a reason why?
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Tony
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June 8, 2021 at 5:44 am
None that I can think of, caching maybe?
Any ‘optimization’ plugins enabled?
Are you logged into both browsers when testing this?
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ComedieTriomphe
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June 8, 2021 at 5:46 am
Flushed the cache and deactivated the SiteGround Optimizer plugin, looks good now. Thanks, will continue to monitor and target what optimization troubled it (probably jQuery innit?)
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Tony
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June 8, 2021 at 5:55 am
Yeah if it’s messing with jQuery or moving JavaScript assets around, changing the load order etc it can cause issues.
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