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deckchairuk
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July 19, 2017 at 9:00 am
Hello!
We’ve just ran some updates to WordPress/EE and it’s caused some errors we’re keen to solve.
Here’s the logs of the errors, it looks like it’s related to the ticket selector shortcode.
[Wed Jul 19 13:54:27 2017] [warn] [client 193.240.188.189] mod_fcgid: stderr: Stack trace:
[Wed Jul 19 13:54:27 2017] [warn] [client 193.240.188.189] mod_fcgid: stderr: #0 /plugins/event-espresso-core-reg/core/services/shortcodes/EspressoShortcode.php(117): EventEspresso\\core\\domain\\entities\\shortcodes\\EspressoTicketSelector->processShortcode(Array)
[Wed Jul 19 13:54:27 2017] [warn] [client 193.240.188.189] mod_fcgid: stderr: #1 /plugins/event-espresso-core-reg/core/services/cache/BasicCacheManager.php(96): EventEspresso\\core\\services\\shortcodes\\EspressoShortcode->EventEspresso\\core\\services\\shortcodes\\{closure}()
[Wed Jul 19 13:54:27 2017] [warn] [client 193.240.188.189] mod_fcgid: stderr: #2 /plugins/event-espresso-core-reg/core/domain/entities/shortcodes/EspressoTicketSelector.php on line 82
I’ve tried to solve it but can’t think of where the best place to start is, can you assist?
Thanks, Harry.
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Josh
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July 19, 2017 at 9:35 am
Hi Harry,
This looks like a stacktrace without the actual error. Is there an actual error before the stacktrace?
This is a guess, but the cause of the error could be you have a ticket selector shortcode on a page somewhere that’s pointing to an invalid event ID. So for example there’s a shortcode on a page like this:
[ESPRESSO_TICKET_SELECTOR event_id=11111111]
but there isn’t an event with that ID.
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deckchairuk
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July 24, 2017 at 5:06 am
Hi Josh,
Sorry I think I must have missed the actual error, I think it’s this one:
mod_fcgid: stderr: PHP Fatal error: Uncaught exception ‘InvalidArgumentException’ with message ‘A valid Event ID is required to use the "ESPRESSO_TICKET_SELECTOR" shortcode.<br />An Event with an ID of "0" could not be found.<br />Please verify that the shortcode added to this post's content includes an "event_id" argument and that it's value corresponds to a valid Event ID.’ in /var/www/vhosts/aerosol-soc.com/httpdocs/assets/plugins/event-espresso-core-reg/core/domain/entities/shortcodes/EspressoTicketSelector.php:82, referer: https://aerosol-soc.com/ <https://aerosol-soc.com/>
Which would mean your guess was correct!
The shortcode is on the single espresso_events page, using the [ESPRESSO_TICKET_SELECTOR] shortcode, which means the event would have to exist if the page does. Could you see what else may cause this to happen?
Thanks, Harry.
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Josh
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July 24, 2017 at 8:22 am
Hi Harry,
Are you using the [ESPRESSO_TICKET_SELECTOR] shortcode without an event_id parameter set?
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