|
vceft
|
November 18, 2021 at 12:05 pm
Hi there,
Our registration had been working fine until this morning. For no apparent reason, now when someone selects a ticket type and clicks the “register now” button, this error message comes up:
An error has occurred:
You need to select a ticket quantity before you can proceed.
It’s at https://vceft.ca/event-listings/externship-in-emotionally-focused-therapy-first-level-of-eft-training/
Why would that error just start happening out of the blue?
Thanks,
Nathaniel
|
|
vceft
|
November 18, 2021 at 1:22 pm
I just reverted to the previous version of the plugin and that has cleared up the problem. It looks like the Nov. 16th updates have messed something up.
|
|
Tony
|
November 18, 2021 at 4:27 pm
Hi there,
We’ve identified the cause of this and pushed a fix live which is version 4.10.17.p, could you please update to that version and confirm if this still happens?
If you don’t see the update available in Dashboard -> Plugins for Event Espresso then go to:
Event Espresso -> General Settings.
Don’t make any changes and just hit save to force a version check.
It should then show the update available.
My apologies for any inconvenience this may have caused.
|
|
vceft
|
November 24, 2021 at 12:24 pm
Hi Tony,
I’ve updated to v 4.10.18 and it seems to be working now.
Thanks!
|
|
Tony
|
November 24, 2021 at 12:57 pm
Thank you for letting us know the update worked 🙂
Any further issues just let us know.
|
