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ChiroEurope
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December 18, 2024 at 6:20 am
Hi There,
The title says everything. I have active tickets for an upcoming event, I select one, and the next window gives me that message.
Clicking the link takes me to a different event.
ChiroEurope Spring 2025 is the event
TIA
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Tony
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December 18, 2024 at 11:14 am
Hi there,
Does the same happen both logged in and out of the site?
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ChiroEurope
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December 18, 2024 at 12:26 pm
Yes it does.
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ChiroEurope
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December 20, 2024 at 12:35 pm
Hello. I need to get this back online but you’ve not replied für 2 days. Please help.
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Tony
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December 20, 2024 at 2:07 pm
Hi there,
Apologies, I’ve been waiting on some feedback from one of our developers and due to the time of year (holidays) there’s more of a delay than usual.
Right now, I’m not seeing any issues with the cart when I add tickets to the site:
https://monosnap.com/file/wY316rxAEzsHg1a5eWr5t7kAcEOACB
I’ve gone through an added multiple sets of tickets now and they’ve all worked, is it still showing the same error for you?
The ‘Nothing in Your Event Queue’ error is almost exclusively caching, either than or something odd happening with sessions but 99% of the time, its some form of cache either in a plugin or server side.
Have you recently changed any caching options since this started?
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ChiroEurope
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December 20, 2024 at 10:56 pm
Yeah, sorry, bad time of year to be needing help. I just trialed logged in and out and it seems to work correctly. I don’t know how to change cache options, unless something related to our theme had an effect – it keeps playing up. But without doing anything it seems to be back working. But the message is if it happens again to look at caching. A place to start. Thanks.
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