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FAC
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March 21, 2024 at 12:58 am
After updating to 5.0.18.p, the ticket selector section completely vanished from the event detail page. Updated 5.0.19.p too, the issue is still there, so we had to revert it to 5.0.17.p. Do we have any solution for this? Thank you.
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Sam
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March 21, 2024 at 1:30 am
Hi Mark,
Can you please let us know if there is any error being thrown with v5.0.19?
Your host will usually have a section for you to view PHP errors in your control panel.
If not then you can enable the error log by following the instructions here:
https://eventespresso.com/wiki/troubleshooting-checklist/#wpdebug
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FAC
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March 21, 2024 at 6:20 am
This reply has been marked as private.
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Sam
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March 21, 2024 at 7:46 am
Are you checking the log while using v5.0.19?
Also, I can see the error since the version v5.0.18.
We had some issues with v.18 and they have been already fixed with v.19.
So, could you please update the version to the latest or clone the site and update the version to v.19 so we can investigate this further?
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FAC
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March 21, 2024 at 11:15 am
Yes, I am checking the log while using both v5.0.19 and v5.0.18.
I will try to clone the site and let you know tomorrow, meanwhile, I saw this thread in the Support forum, and I think I am also facing the same issue – https://eventespresso.com/topic/5-0-18-update-broke-events-table-web-page-table-view-and-query-related/
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Rio
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March 24, 2024 at 11:40 pm
Can you send us link to your Event Details page? By the way, we are blocked with wordfence, if you could allow us to view the page.
Can you also fill this form so we can look on your setup?
https://eventespresso.com/send-login-details/
thanks
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