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bins
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February 11, 2013 at 2:39 am
I ran my first event yesterday, where I was going to trial QR code/ticket scanning.
Unfortunately, whilst the reader (iPhone 4 over 3g) did beep, there was no update as to the validity of the ticket.
I ran trials when I installed the software a couple months ago, but stupidly did did not repeat in recent days.
Has there been an update of the server side software or is it a different issue?
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Dean
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February 11, 2013 at 4:25 am
Hi,
Did this happen on every ticket? Did the website update with check-in confirmation?
There was an update in October 2012 for the Ticket Services files.
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bins
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February 12, 2013 at 9:04 am
Dean,
when the ticket is scanned, attendance is updated, however, the scanner (phone) locks on the image, with no further verification. I have to either click search then scan to return or go back to the event.
I installed on to my server on 25/10.
Paul
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Josh
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February 12, 2013 at 5:07 pm
Hi Paul,
It would not hurt to double check and make sure you have the latest version of the ticketing add-on and mobile app api installed. Please see the ticketing documentation for a download link for the mobile app api:
https://eventespresso.com/wiki/espresso-ticketing/
One other thing that would be good to check is whether you have any caching plugins active that are caching the database. While these will not serve a cached version of the database to the WordPress admin, they will serve a cached version of the database to the ticketing app, which will result in the ticketing app not working as expected.
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bins
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February 13, 2013 at 3:09 am
Josh,
I reloaded the api and all seems well. I probably downloaded and tested it, originally, just before you updated it!
Where do you normally announce when you update these scripts, so I can keep an eye out?
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Josh
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February 13, 2013 at 8:35 am
The changelog:
https://eventespresso.com/wiki/change-log/#ticketing-api-2.2
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