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Ted Sadler
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September 10, 2015 at 9:02 pm
Hello,
If you’re reading this, thank you. 🙂
I’m running EE4.decaf. In my event, when registering for an event ticket, I enter the personal information, but when clicking to Proceed to Payment, I receive a popup error saying that the First Name is required information.
Here are two screenshots. The first is how I’m filling out the information, the second is the error I receive. Notice that when I receive the error, it’s after a page refresh, and the information I entered is gone.
Any help would be appreciated!
Ted
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Lorenzo Orlando Caum
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September 16, 2015 at 5:28 pm
Hi Ted,
There are usually two causes for that.
1) If you are using a web host that forces caching, then it will break registration checkout.
2) The other idea is a conflict with another plugin.
What happens if you test with only Event Espresso running?
—
Lorenzo
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