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Stuart Wightman
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December 6, 2012 at 10:03 am
I have an event that I added a second ticket option to for children. The normal price of the event is $15 and children are $5. For some reason the price is now showing on the initial registration page as $5 instead of the normal ticket price of $15. http://www.nyeandnyc.com
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Josh
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December 6, 2012 at 10:06 am
Hi Stuart,
The event list is going to show only one of the prices in the list view. You can re-arrange the price options in the event editor if you’d like the other price to display.
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Stuart Wightman
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December 6, 2012 at 10:08 am
How do I rearrange the prices that is what I would like to do.
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Jonathan Wilson
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December 6, 2012 at 10:41 am
Hi Stuart,
That price displayed is the last price you add to the event. If you want the original price to you show, just delete the older $15 price and add it back.
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Stuart Wightman
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December 6, 2012 at 10:45 am
Will this create any issues with events that are active and receiving registrations?
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Stuart Wightman
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December 6, 2012 at 11:04 am
Ok this is working on the first page of registration but order is reversed when given an option to select a ticket price. I want to make sure that the default selected ticket price is 15.00. Right now its defaulting to 5.00
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Stuart Wightman
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December 6, 2012 at 2:15 pm
bump
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aanderson
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December 6, 2012 at 2:57 pm
My site is also now showing that the ticket is FREE but then when you click on register it has the price. Any advice on how to fix that? Thanks!
http://newyorkbroadwaytours.com/schedule/
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Dean
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December 7, 2012 at 5:49 am
@ Stuart – Regarding changing prices around, no it will not affect people who have already purchased. On my 3.1.29 test server, the pricing option on both screens. Did you modify your templates in any wya? If so, rename the espresso/uploads directory and see if it resolves the issue.
@ aanderson – you dont currently have Event Espresso running, which version are you running? Can you turn it on so we can asses the issue? If you have purchased the WP User Integration add on, have you made sure there is a price for both non members and members?
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Stuart Wightman
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December 7, 2012 at 10:11 am
No I did not edit any of the templates. I’m not sure why this would be an issue anyway, but for clearity reasons I will try to explain better.
If I fix the initial screen so that it displays 15 instead of 5 then the next screen ends up defaulting to 5 dollars. In other words the default selection in the drop down list is 5 dollars. And if I am showing 5 dollars on the initial page then the second page defaults to 15 dollars. I just can’t seem to get both to default to 15.
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aanderson
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December 7, 2012 at 11:31 am
Hi Dean, Thank you. Yeah I tried re-installing event espresso but it won’t let me. Any advice on how to reinstall? Thanks.
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Josh
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December 7, 2012 at 4:50 pm
Hi Stuart,
You can force the event list page to display the first or default price by modifying the event_list_display.php template:
replace:
<?php echo $org_options['currency_symbol'].$event->event_cost; ?>
with
<?php echo $org_options['currency_symbol'].do_shortcode('[EVENT_PRICE event_id="'.$event_id.'" number="0"]'); ?>
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Josh
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December 7, 2012 at 4:52 pm
aanderson,
What is it doing when you try to reinstall? It would be best to start a new topic if you need further help with this. For now, I can point you to the installation documentation:
https://eventespresso.com/wiki/installing-event-espresso/
Please note: If Event Espresso is already installed, but not active, it will not let you re-install. Instead, you can re-activate the plugin by going to the plugin management screen and reactivating Event Espresso.
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aanderson
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December 7, 2012 at 6:19 pm
So it’s installed but won’t activate. It’s saying this: Warning: require_once(moderated/wp-content/plugins/event-espresso/templates/event_list.php) [function.require-once]: failed to open stream: No such file or directory inmoderated\wp-content\plugins\event-espresso\includes\functions\main.php on line 1071 Fatal error: require_once() [function.require]: Failed opening required ‘moderated/wp-content/plugins/event-espresso/templates/event_list.php’ (include_path=’.;C:\php5\pear’) in D:**moderated**\wp-content\plugins\event-espresso\includes\functions\main.php on line 1071 🙁 -Amada
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Josh
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December 7, 2012 at 6:24 pm
Hi Amada,
The errors indicate that it can’t find a specific function, which be because the installation is missing some files. I recommend deleting the Event Espresso plugin and downloading a fresh copy.
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aanderson
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December 7, 2012 at 7:15 pm
Hi Josh,
I did all that already am an installing the brand new event espresso zip file. Is there hidden files maybe I need to try and find and delete as well? :/ Sorry. I just don’t understand why it won’t load.
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aanderson
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December 7, 2012 at 7:25 pm
And i just uninstalled and tried to reinstall and it gave me an error “500 internal error”… sigh.
Is this a wordpress issue?
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aanderson
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December 8, 2012 at 1:48 pm
I got it back. I had to disable my current theme, use a regular one, and then add the plugins back one at a time. I now have the current versions of espresso but now I am back to my issue where its stating the event is free but the ticket link is working. How can I get it to display the correct price instead of free? http://www.newyorkbroadwaytours/schedule
Thanks so much for your assistance.
-Amada
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Stuart Wightman
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December 8, 2012 at 1:56 pm
@ Amada does it show free on both pages (event list page and the registration page) or just one or the other?
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Stuart Wightman
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December 8, 2012 at 2:21 pm
Ok so I just figured out you forgot the .com on the link above. Took a look at your event. It seems that you have 3 events that aren’t showing prices as they should. Have you tried singling out one of the events and deleting it and recreating it. I know its not necessarily the answer your looking for but none the less its it might help you to get things working if it fixes things.
BTW its kind of funny that you are in NY selling Broadway Tours and my site is selling tickets for a NYC Time Square themed New Years party for my church.
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Stuart Wightman
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December 8, 2012 at 2:22 pm
You can see my site at http://www.nyeandnyc.com
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Josh
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December 10, 2012 at 7:43 am
Hi Amanda,
It’s pulling the free option (for children aged 10 and under) when it displays the event in the list. You can force it to use the first option (for $25) by changing a single line of event_list_display.php:
You can replace this line:
<?php echo $org_options['currency_symbol'].$event->event_cost; ?>
with this:
<?php echo $org_options['currency_symbol'].do_shortcode('[EVENT_PRICE event_id="'.$event_id.'" number="0"]'); ?>
If you want the event list to display the second price option, you could change it from number="0" to number="1".
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aanderson
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December 10, 2012 at 1:54 pm
Thanks. It fixed some of them but now I think I have to go back and re-edit the others. *sigh. Thanks so much! -AA
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aanderson
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December 10, 2012 at 1:59 pm
It’s now displaying:
Price: $25.00
Free Event
Date: December 15, 2012
Start Time: 2:00pm
Why is it still saying free event? Please help. -AA
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Josh
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December 10, 2012 at 3:02 pm
Hi there,
Can you post the code that you changed in event_list_display.php so we can investigate further?
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