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Ticket Notice Email Attachments

Posted: June 18, 2018 at 2:38 pm

Viewing 8 reply threads


dassaultfalcon

June 18, 2018 at 2:38 pm

Hi !

I did find this support post that mentions that attachments are not supported in Event Espresso – https://eventespresso.com/topic/event-registration-details-email-how-to-add-attached-file/

# 1 – Is that still the case ?
# 2 – We have requirements to be able to have ‘Add to Wallet’ in the ticket-notice. I have been able to create a ‘pkpass’ package based on Apple’s documentation. Now all I have to do is add this as an attachment in the ticket notice that goes out, and the users will get that feature. If EE doesn’t support this out of the box, I don’t mind having a little bit of my own code that does the Email Generation part and run it as a batch. Just want to know what would be the best way for me to achieve the functionality ..

Thanks,
Amit


Josh

  • Support Staff

June 18, 2018 at 3:30 pm

Hi Amit,

I’m afraid attachments in the emails are not supported, and I do not know what would be the best way for you to achieve this.

I can point you to the messages system developer documentation which should point you in the right direction for making your customizations:

https://github.com/eventespresso/event-espresso-core/tree/master/docs/E–Messages-System


dassaultfalcon

June 20, 2018 at 8:20 am

Hi again !

Another question along similar lines – On the “Thank you” page, is there a way to show the Ticket with its QR-Code ? We are trying to customize the flow, and in our case, it is valuable to show the ticket directly to the users, without having them to go into their email, and click on the link .. ?

Thanks,
Amit


Josh

  • Support Staff

June 20, 2018 at 8:44 am

There is a way to add the link to download tickets onto the Thank You page. Tony put together some example code into a gist that shows how:

https://gist.github.com/Pebblo/525890c30baa7e207e4f


dassaultfalcon

June 20, 2018 at 8:52 am

Hi Josh,

That still is an extra click that we want to avoid for our guests, and directly show the QR code on the Thank-You page so that people can directly print it .. ?

Thanks,
Amit


Josh

  • Support Staff

June 20, 2018 at 9:13 am

This fork of the above code adds a QR code just after the button:

https://gist.github.com/joshfeck/e5157985141ad04d28fb140a8b12614d


dassaultfalcon

June 20, 2018 at 10:17 am

Where should I put this php file ? Sorry if the question is silly .. I am a Java guy, so wordpress/php is not my expertise 🙂


Josh

  • Support Staff

June 20, 2018 at 10:19 am

You’ll follow this guide to add the code to a site functions plugin.


dassaultfalcon

June 20, 2018 at 2:41 pm

Thanks a lot Josh. That worked :=)

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