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Ticket Not Working

Posted: January 14, 2013 at 6:12 am


goneilbell

January 14, 2013 at 6:12 am

I changed my Logo image (same size) and then tried a link to check it was displaying ok and the module has stopped working.

It will not produce a ticket

See here:-

http://www.teachersfp.co.uk/?ticket_launch=true&id=299&r_id=3-50ee8ac1aeeca&html=true

Ged


Josh

  • Support Staff

    •

January 14, 2013 at 11:34 am

Hi Ged,

That doesn’t look like a valid registration ID, it should look something like this:

r_id=50f43994738f99.05838550

Can you go into the Attendee Reports view and click on the ticket link icon on the far right side of the screen for one of the attendees?

You can also check to see if you have the latest version of the ticketing add-on installed. The latest version can be downloaded from your account page.


goneilbell

January 14, 2013 at 12:20 pm

Hi Josh

I’m flumoxed – it’s working fine now.

All day I have had people calling saying they couldn’t download tickets and now it’s working fine.

Thanks

Ged

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Updated by  goneilbell 11 years, 3 months ago ago

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