Home Forums Event Espresso Premium Ticket Not Working

Ticket Not Working

Posted: January 14, 2013 at 6:12 am


January 14, 2013 at 6:12 am

I changed my Logo image (same size) and then tried a link to check it was displaying ok and the module has stopped working.

It will not produce a ticket

See here:-



  • Support Staff

January 14, 2013 at 11:34 am

Hi Ged,

That doesn’t look like a valid registration ID, it should look something like this:


Can you go into the Attendee Reports view and click on the ticket link icon on the far right side of the screen for one of the attendees?

You can also check to see if you have the latest version of the ticketing add-on installed. The latest version can be downloaded from your account page.


January 14, 2013 at 12:20 pm

Hi Josh

I’m flumoxed – it’s working fine now.

All day I have had people calling saying they couldn’t download tickets and now it’s working fine.



The support post ‘Ticket Not Working’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso