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rarmading
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August 3, 2012 at 7:27 am
It seems that the ticket “download” which is in PDF format is not working on my site.
WordPress Version:
3.4.1
PHP Version:
5.2.17
MySQL Version:
5.1.63
Event Espresso Version:
3.1.25.P
WordPress Address (URL):
http://afcea-nc.org
WordPress Content Directory:
/home3/afceancc/public_html/wp-content
Site address (URL):
http://afcea-nc.org
Event Espresso Plugin URL:
http://afcea-nc.org/wp-content/plugins/event-espresso/
Event Espresso Plugin Path:
/home3/afceancc/public_html/wp-content/plugins/event-espresso/
Event Espresso Upload URL:
http://afcea-nc.org/wp-content/uploads/espresso/
Event Espresso Upload Path:
/home3/afceancc/public_html/wp-content/uploads/espresso/
Event Espresso Template Path:
/home3/afceancc/public_html/wp-content/uploads/espresso/templates/
Event Espresso Gateway Path:
/home3/afceancc/public_html/wp-content/uploads/espresso/gateways/
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Josh
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August 3, 2012 at 8:08 am
Is there an error message when you try to download the PDF?
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rarmading
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August 3, 2012 at 8:19 am
No – just a blank page with this URL (This is Thomas, the (former) webmaster by the way)
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Josh
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August 3, 2012 at 8:31 am
A blank page might indicate that there’s not enough memory to generate the PDF. You could try increasing the amount of memory that’s allocated to WordPress: http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
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rarmading
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August 3, 2012 at 9:55 am
Im running WP v 3.4, your link points to 2.4, but Ill give it a try.
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Josh
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August 3, 2012 at 10:02 am
The codex article applies to the current version of WordPress.
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rarmading
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August 3, 2012 at 10:35 am
I have Bluehost working on it – will send an update when I hear back from them.
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rarmading
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August 3, 2012 at 11:12 am
Ok problem resolved. In our case I not only allocated 96M of memory to PHP, but upgraded the old version of PHP running on the webhost. We upgraded to PHP v5.4 from v5.2
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