Support

Home Forums Event Espresso Premium ticket limit

ticket limit

Posted: October 22, 2013 at 11:46 am

Viewing 1 reply thread


Brian Siddle

October 22, 2013 at 11:46 am

We were attempting to create a single ticket that could be scanned up to a max of 500 times for a partner of an upcoming event. This partner is going to use the QR code and place them on some print material. Each scan would be worth 1 entry into our event. So we attempted to build free, hidden ticket (one that was not public) with a max attendee limit of 500, and max group registrants of 500. We selected 500 as our # of tickets and the system gave us only 127. Apparently this is internal limit.

Is there a way to accomplish this using the same QR code? If so, could this be done for an unlimited # of tickets just for tracking purposes?

using wp 3.6.1
ee version 3.1.35.1.P
new installation


Dean

October 23, 2013 at 1:00 am

Hi Brian,

Currently that is a hard limit imposed by the database. We simply never thought users would need more than 127 tickets in a single purchase!

This thread here explains briefly how you can double the amount to 255 – https://eventespresso.com/topic/attendees-max-out-at-127-how-do-i-fix-this/

There is a fix being worked on to increase the maximum number over 255, but it has yet to be released.

Viewing 1 reply thread

The support post ‘ticket limit’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso