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Ticket Issue

Posted: October 13, 2024 at 7:41 pm

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Dhohl

October 13, 2024 at 7:41 pm

Tickets for events with purchased tickets are disappearing. I can’t see them on the back end and users can’t see them on the user side.


Dhohl

October 13, 2024 at 7:41 pm

I have created an event and tickets. Tickets have been purchased and then for some reason the ticket is no longer available. I tried creating another ticket but it does not show up on the user end.


Tony

  • Support Staff

October 14, 2024 at 9:49 am

Hi there,

Just noting here that we have received your support token request and have replied directly via email.

Please follow up there and we’ll work through this to see what is happening.

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