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Ticket Emails To Spam – Prevention?

Posted: October 14, 2014 at 7:15 pm


Matt Adams

October 14, 2014 at 7:15 pm

I’ve noticed on several email accounts the ticket email is going into the spam folder. Is there any way to prevent this other than having every ticket purchaser add my email to their white list?


Lorenzo Orlando Caum

  • Support Staff

    •

October 14, 2014 at 8:03 pm

Hi Matt,

A transactional email service like Postmark app or Mandrill will fix this issue:

https://eventespresso.com/wiki/postmark-app-mandrill-transactional-email-handling-services/

—
Lorenzo


Matt Adams

October 15, 2014 at 4:05 pm

Awesome, thank you. I went with Mandrill.

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Status: closed

Updated by  Matt Adams 9 years, 6 months ago ago

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