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Ticket Email to Primary Registrant when multiple tickets on that account

Posted: January 1, 2024 at 6:13 am

Viewing 3 reply threads


ChiroEurope

January 1, 2024 at 6:13 am

Is it possible to send all tickets in one email to the primary registrant when multiple tickets are bought simultaneously?

The last comment on this thread indicates it is, https://eventespresso.com/topic/confirmation-email-to-primary-registrant-doesnt-contain-all-namescodes/

but didnt say or indicate how. TIA


Rio

  • Support Staff

January 1, 2024 at 9:25 pm

The main registrant received all the printable ticket, the other registrant will just receive the printable ticket that is named to them. I did recheck it and that is the current setup we have in EE.

https://monosnap.com/file/P32PoyxH4oPv3NBbOeq3RHvzXEYi9t

Thanks


ChiroEurope

January 2, 2024 at 1:42 am

Ah ok . that looks good. Yes I deactivated the regsitrant email and left only the primary registrant email active. The global email setting on the event itself.


Sam

  • Support Staff

January 2, 2024 at 2:57 am

We are glad you got that working now. Please feel free to ask if you have any other questions.

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