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Ticket counter does not work properly

Posted: March 8, 2019 at 4:01 am


goodworking

March 8, 2019 at 4:01 am

Hello,
we have a problem.

For the event “Street Workout Art Roma con Impacto Training” on the site http://www.streetworkout.fit we have prepared 190 tickets.

The counter reports that 190 have been sold, but by downloading the report the tickets sold are 184. There’s something wrong, could you check?
Thank you

Giuseppe


Josh

  • Support Staff

March 8, 2019 at 6:41 am

Hi Giuseppe,

We’d be able to check if you can complete the form on this secure page:

https://eventespresso.com/send-login-details/


Tony

  • Support Staff

March 8, 2019 at 6:41 am

Hi there,

Which payment method are you using?

If you click on the ‘Filtered CSV Button’ rather than the Registratio CSV Button, is the count different then?

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