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Ticket abd QR Code not receiving in email

Posted: March 25, 2023 at 9:43 am


Mayachallita

March 25, 2023 at 9:43 am

When our customers are purchasing a ticket to our event, the ticket with QR code for scanning at the venue is not being received. Has worked recently but now not.


Tony

  • Support Staff

    •

March 27, 2023 at 6:09 am

Hi there,

That would be the ‘ticket notice’ email unless you have altered the default setup?

If you go to Event Espresso -> Messages and view the message activity table, can you see the email listed there as showing sent?

The support post ‘Ticket abd QR Code not receiving in email’ is closed to new replies.

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Status: closed

Updated by  Tony 1 year, 1 month ago ago

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