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Ticket abd QR Code not receiving in email

Posted: March 25, 2023 at 9:43 am

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Mayachallita

March 25, 2023 at 9:43 am

When our customers are purchasing a ticket to our event, the ticket with QR code for scanning at the venue is not being received. Has worked recently but now not.


Tony

  • Support Staff

    •

March 27, 2023 at 6:09 am

Hi there,

That would be the ‘ticket notice’ email unless you have altered the default setup?

If you go to Event Espresso -> Messages and view the message activity table, can you see the email listed there as showing sent?
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Status: closed

Updated by Tony 1 year, 8 months ago ago

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