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haysmacintyre
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April 6, 2023 at 5:04 am
We recently setup square payments on the events plugin, a week or so later payments were not going through with users seeing error message saying “This request could not be authorized” how can we stop this from happening again?
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Tony
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April 11, 2023 at 3:38 pm
Hi there,
When this happened, what did you need to do to fix it? (You mentioned stopping it from happening again, so I assume you did something to fix)
It sounds like the connection to Square may have broke, so I’m guessing you reconnected?
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haysmacintyre
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April 18, 2023 at 6:48 am
Hi the connection between the Event espresso payment system and Square had disconnected, so to get it working again I had to go through the re-authentication process, and re-connect, then run a test etc.
so bottom line yep as above, but what we need to check/ensure is why would it have disconnected in the first place, once we know that we can then hopefully ensure it doesn’t happen again 🙂
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haysmacintyre
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April 24, 2023 at 4:30 am
Hi is there any update on this one please.
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