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"This registration step could not be completed", 502 Bad Gateway on admin-ajax

Posted: April 28, 2017 at 1:59 pm


SMills

April 28, 2017 at 1:59 pm

I’ve seen a few mentions of this, but not clear solution. Hoping this is a known issue. I’m using the payment gateway skeleton plugin for EDD. On my local it works fine. On our dev server I get the “This registration step could not be completed. Please refresh the page” error when registering for an event. Looks like it’s an admin-ajax “502 Bad Gateway” error. http://prntscr.com/f1z4mm Refreshing then works fine. The site is hosted on RackSpace. Seems like a server issue. Anything I should try? Thanks!


Josh

  • Support Staff

April 28, 2017 at 2:20 pm

What could happen is the code runs OK on the dev server because the dev server is running a higher version of PHP or even libCurl. You can activate WP_DEBUG and quite likely log the Fatal Error to the wp-content’s debug.log file.

https://codex.wordpress.org/Debugging_in_WordPress#Example_wp-config.php_for_Debugging

You can also go to Event Espresso > Payment Methods > Logs and check the logs there too for errors.

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Updated by  Josh 2 years, 11 months ago ago

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